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Returns
You have a statutory right of withdrawal for 14 days from the date you receive your order. In addition, Najell offers an extended return period of up to 30 days from the delivery date.
You can register a withdrawal, return or claim through this portal.
Please note that it is not possible to return products from different orders in the same package.
You can register a withdrawal, return or claim through this portal.
Please note that it is not possible to return products from different orders in the same package.
Simply follow these steps:
1. Register your case below by entering your order number (numbers only) and the email address you used for your purchase.
2. Follow the instructions in the return portal.
1. Register your case below by entering your order number (numbers only) and the email address you used for your purchase.
2. Follow the instructions in the return portal.